IAM Business Analyst

As IAM Business Analyst you will be part of the IAM team, within Service Management and Integration. You will play a crucial role in improving the Identity and Access Management process, which ensures efficiency and compliancy throughout the organisation. This position offers an exciting opportunity to work in a fast-paced environment where you will collaborate with cross-functional teams to enhance our organization's identity and access management infrastructure.

Your Daily Job

• You manage and review application access rules and business roles (RBAC). 
• You collaborate with stakeholders to gather, analyze and document business needs related to IAM processes, focusing on user access, entitlements and identity lifecycle management.
• You help define and shape the IAM strategy. 
• You contribute to the IGA implementation project, from requirements to deployment.
• You drive IAM process improvements to enhance efficiency, reduce risks and improve user experience.
• You configure and manage IAM solutions, ensuring compliance with security policies, regulatory requirements and alignment with best practices.
• You act as a liaison between business units, technical teams and external vendors, ensuring IAM solutions align with organizational needs.
• You assist in developing and maintaining IAM policies, procedures and guidelines.
• You provide expert support to troubleshoot IAM issues, in collaboration with IT teams, to resolve problems quickly.
• You organize training and workshops on IAM tools, practices and policies.
• You implement and monitor Key Performance Indicators to optimize the Access Management Service.
• You support long-term projects to consolidate IAM tools and strengthen security.

Your Profile

• You hold a bachelor’s degree in Computer Science or have equivalent experience.
• You are familiar with analysis methodologies and business process analysis.
• You bring at least 1-2 years of experience in IT support, security or a related field. 
• Experience with IAM tools and systems like OneIdentity, SailPoint, Okta or similar solutions is a strong advantage.
• You are fluent in either French or Dutch and have professional proficiency in English.
• You excel in analyzing complex business processes and translating them into technical requirements.
• You communicate technical concepts effortlessly to both technical and non-technical audiences.
• You have a problem-solving mindset, using critical thinking to tackle complex IAM challenges creatively.
• You are proficient in process mapping, requirements gathering, and documentation.
• You thrive in a fast-paced environment, adeptly managing multiple priorities and projects.
• You have a keen eye for detail and exceptional organizational skills.

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